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Shipping & Returns

Returns Policy

There are no refunds, however, credits will be considered. Please contact our customer service department (by email or phone). You may contact us at 801-360-7427. Our customer care Specialists are available Monday thru Friday, 9AM-5PM Mountain time and will be pleased to assist you.
Email: sales@primetoffee.com


We can ship to virtually any address in the United States.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


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